Returns & Exchanges

Due to the perishable nature of our crispy chicken skins, we do not accept returns; however, if your order is damaged or unsatisfactory, we are committed to making it right. Please reach out to our support team within 14 days of delivery for a replacement or refund.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue with your chicken chips.

• 2.
  Submit Evidence

  Include clear photos of the packaging and product if you received items that were damaged during transit or are defective.

• 3.
  Review Process

  Our quality assurance team will review your claim within 2-3 business days to determine the eligibility for a refund or reshipment.

• 4.
  Resolution

  Once approved, we will process a store credit, full refund, or ship out a fresh batch of Flock Chicken Chips at no additional cost.